Privacy Policy

This translation is for informational purposes only. In case of discrepancy, the Spanish version prevails.

is a route tracking application, which uses geofencing and beacons to trigger various actions when entering or leaving predefined areas around Points of Interest on the routes. It also displays notifications corresponding to the actions of entering and leaving geofenced areas or the detection of beacons.

TrackingSport ("we", "us", "our", or "the app"), is aware of your privacy on the Internet and is committed to protecting it.
We want you to be clear about how we collect, use, disclose, protect, and what we do with your information when you use our app.

By using , you are accepting the collection and use of information in accordance with this policy.

When it comes to information about the app's consumers, we take the privacy and security of this information very seriously. uses reasonable administrative, physical, and technical security measures to protect the personal and location data you may share with us. Despite these safeguards and our additional efforts to secure your data, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties cannot breach our security and improperly collect, access, steal, or modify your personal information.

Therefore, we only collect the data strictly necessary for the operation of the app .

The permissions required to use are:

Storage Access:
Minimum data is saved to verify the identity of the App user, for identification and to prevent it from being necessary for you to identify yourself again in subsequent accesses.
Local storage is used to store the data of the selected routes for tracking when you want to do it without an Internet connection (offline mode).

Personal Information:
We collect the following personal information when you create an account:
- Full name: To personalize your experience
- Email address: For your account management and communications
- Profile picture (optional): To customize your user profile
- Password: Stored in encrypted form for your account's security
- Other data (optional): To customize your user profile

Location:
To be able to determine the entry and exit of geofenced areas. This is the basic functionality of the App and the reason for its creation, so permission for access to background location is necessary. Location data retrieval will only be activated in the background when the application is closed or not in use, during route tracking.
Location data is used to:
- Show your position on the route map
- Record your journey during your transit along the routes
- Detect when you pass points of interest (beacons, checkpoints)
- Calculate distances, speeds, and direction
- Notify you when you deviate from the programmed route
- Location data is processed locally on your device
- It is transmitted to our servers only to save your route history
- We do not sell or share location data with third parties for advertising

Bluetooth:
Access to this service is essential for beacon detection. Without this permission, the App does not fulfill its basic functionality.
We only read beacon identifiers; no other Bluetooth devices are accessed.

NFC:
We only access in read mode to scan points of interest on the routes where they are used.
We only read tag identifiers; no data is written.

Camera:
We only use it to customize your profile picture (optional) and to scan QR codes to detect points of interest on the routes where they are used and to scan prizes or rewards at events.

We Use Your Information to:
- Core functionality: Provide tracking and route navigation services
- Personalization: To tailor your experience and show your progress
- Improvements: Analyze app usage to improve features
- Communication: Send notifications about your activity and important updates
- Support: Respond to your inquiries and technical issues
- Security: Protect your account against unauthorized access

Our servers are located within the European Economic Area and are governed by its laws. However, we inform you that for certain actions, it will be necessary to transmit personal information outside the European Economic Area, because the servers that provide those services are hosted outside the European Economic Area (Access to Firebase and Branch.io).
Some data is stored locally on your device for offline functionality.

The app does not use traditional web cookies, but it uses:
- Device identifiers: To uniquely identify your installation
- Session tokens: To keep your session active
- Local storage: For offline functionality and cache

In order to ensure that you are fully informed about data transfers and that such transfers are made in accordance with applicable laws, when you access you are accepting these privacy policies.

If you do not agree with the terms of these policies, you can stop using . If you wish to delete your account and the personal data associated with it, please contact us to request removal.

Occasionally, may contain links to other addresses or apps, to provide you with access to additional services. In accessing these addresses, we never share your personal data with these linked addresses or apps.
In the event that you visit these sites, the privacy policy corresponding to those sites will apply, so we recommend you read their privacy policies.
This policy only applies to .

If you feel that is not following this privacy policy as it is published, you should contact us at the email address: info@trackingsport.com

This Privacy Policy complies with:
- GDPR (General Data Protection Regulation - EU)
- CCPA (California Consumer Privacy Act - California, USA)
- COPPA (Children's Online Privacy Protection Act - USA)
- Google Play Store Policies
- Apple App Store Policies

By using , we understand that:
- You have read and understood this Privacy Policy
- You consent to the collection and use of information as described
- You understand your rights and how to exercise them
- You accept the processing of data for the app's functionality